FAQ
How can my business save money using JAMES CITY COMPUTER SERVICES' Solution?
Unpredictable IT costs place a real burden on your business. The
JAMES CITY COMPUTER SERVICES Solution gives you predictable, monthly IT
expenses by eliminating the costs of upgrades, monitoring, patching and
operations of your infrastructure. We give you the flexibility to choose
from three scalable plans bronze, silver or gold. You pick the plan that is
right for you. This allows you to redirect IT resources, reduce
unanticipated support costs and plan your expenses accurately.
For a complete cost analysis, contact JAMES CITY COMPUTER
SERVICES Sales at 757-869-3475. You may be surprised at how much we can
reduce your current IT spending.
What if my business already has an IT staff?
More than a third of all businesses using the JAMES CITY COMPUTER SERVICES solution also employ a part-time or full-time IT staff. By eliminating the necessity to work on low-level, repetitive, non-strategic tasks, the JAMES CITY COMPUTER SERVICES solution frees your staff to focus on long-term strategic technology objectives.
How does JAMES CITY COMPUTER SERVICES handle backup?
Backups are continual and managed remotely as part of our Data Storage Solutions. All data is remotely sent to the JAMES CITY COMPUTER SERVICES data center. The initial monthly fee includes 20 GB of remote storage, and additional storage is available for an added fee. JAMES CITY COMPUTER SERVICES can retrieve customer files from up to 30 days prior to the last backup and this window can be extended for an additional fee.
What kind of hardware is included with the JAMES CITY COMPUTER SERVICES solution?
JAMES CITY COMPUTER SERVICES provides hardware as a service as part of its Total Computing Solution. This service includes hardware, software, and systems management at a low monthly costx
Do
we need a disaster
recovery plan?
Yes, every organization should have a detail Disaster Recovery Plan.
JAMES CITY COMPUTER SERVICES Data Storage Solution solves a primary IT disaster and recovery problems. In the event theft or fire, JAMES CITY COMPUTER SERVICES can build a new servers and desktop with your most off-site backup data.
Do we need an Internet connection?
Yes, the JAMES CITY COMPUTER SERVICES solution requires a broadband (DSL or Cable) or better connection. If you do not have a broadband connection, JAMES CITY COMPUTER SERVICES assist you in obtaining one.
What are the contract terms?
All contracts are setup as 3 year contracts. Specific terms and condition are in your Service License Agreement.