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The IT Assistant Program

Built
for
 Systems Administrators

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IT Assistance


 IT Administrator jobs are challenging, hectic and stressful, but they know the their network better than anyone else. Even though they are doing an excellent job of managing your organization's IT Facilities. However, more time is often spent on fighting fires, than on completing high-value, profit oriented projects.

James City Computer Services' IT Assistance program will reduce his stress and help bring order to your day to day operations. Using our performance and availability monitoring system, will give an improved view into your computers and networks. This view will allow the prediction and prevent most issues, instead of fighting fires and emergency repairs. If necessary additional resources are also available at predictable cost for a fraction of hiring additional resources.

Benefits

    Improved MIS group efficiency with additional headcount
    Immediate incident detection via automatic alerts and notification
    Incident avoidance through advance notification of incident precursors
    Trend reporting with analysis to assist in justifying current and future IT expenditures

Services

    Full administrator's access to James City Computer Services' IT Assistant program.
    Monitoring, notifications, remote access, and report generation.
    Items monitored by IT Assistance are shown here.
    Availability, performance and predictive failure monitoring. 
    Access to additional support resources for:

    Networking;
    Desktop Support;
    Server Support;
    On and Off-Site Backup management;
    Operating System Support; and
    After hours and weekend emergency support.

30 Day Trials

Thirty day trials are available at no obligation. Please Contact Us.